Receptionist - State Farm Agent Team Member
Parma - OH - 44134
Receptionist - State Farm Agent Team Member
Full Time • Parma - OH - 44134
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a team of five. Before becoming an agent with State Farm, I worked as an Assistant County Prosecutor and attorney. That background helped shape my attention to detail, problem-solving skills, and passion for helping people through important decisions and challenges.
I attended John Carroll University and earned my law degree from Cleveland State University College of Law. I’m married with three children and enjoy traveling and spending time with family outside of work. Giving back is a major priority for me. I’m heavily involved in charitable organizations focused on feeding the homeless and recently helped support an effort that packaged 250,000 meals for people in need. Serving the community and helping others is a core part of who we are as an agency.
Our agency offers extensive training and development opportunities, support through the Aspirant program, a 401(k), licensing reimbursement, and a strong emphasis on work-life balance. I care deeply about creating an environment where team members feel supported, valued, and encouraged to grow both personally and professionally.
Our culture is truly family-oriented and built around kindness, respect, and teamwork. I’m looking for someone who values positivity, collaboration, and genuinely caring for others. If you’re looking for a supportive office where people work together, grow together, and make a meaningful impact, this could be a great fit for you.
ROLE DESCRIPTION:
STEVEN MCINTOSH - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
I opened my agency in 2019 and currently lead a team of five. Before becoming an agent with State Farm, I worked as an Assistant County Prosecutor and attorney. That background helped shape my attention to detail, problem-solving skills, and passion for helping people through important decisions and challenges.
I attended John Carroll University and earned my law degree from Cleveland State University College of Law. I’m married with three children and enjoy traveling and spending time with family outside of work. Giving back is a major priority for me. I’m heavily involved in charitable organizations focused on feeding the homeless and recently helped support an effort that packaged 250,000 meals for people in need. Serving the community and helping others is a core part of who we are as an agency.
Our agency offers extensive training and development opportunities, support through the Aspirant program, a 401(k), licensing reimbursement, and a strong emphasis on work-life balance. I care deeply about creating an environment where team members feel supported, valued, and encouraged to grow both personally and professionally.
Our culture is truly family-oriented and built around kindness, respect, and teamwork. I’m looking for someone who values positivity, collaboration, and genuinely caring for others. If you’re looking for a supportive office where people work together, grow together, and make a meaningful impact, this could be a great fit for you.
ROLE DESCRIPTION:
STEVEN MCINTOSH - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Parma, OH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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